Q1: Do you have a Minimum Order Quantity (MOQ)?
A: Our standard MOQ is 500 units, but we also support prototypes and small-batch production. Please contact us for a custom quote.

Q2: What information do I need to provide for a quote?
A: Please provide your game’s component list, quantities, dimensions, material preferences, packaging style, estimated order size, and delivery destination.

Q3: Can I get a prototype before mass production? Is it free?
A: Yes, we offer prototyping services. Sample costs apply, and part of it may be deducted from the bulk order.

Q4: What file formats should I provide?
A: Please provide high-resolution files in CMYK format (PDF, AI, or PSD) with bleed and die-cut lines. Templates and preflight checks are available upon request.

Q5: Can you help if I don’t have final print-ready files?
A: Yes, we offer basic file setup and adjustment services to help you meet print requirements.

Q6: Do you offer international shipping?
A: Yes, we ship worldwide, including the US, Europe, Japan, and other key markets.

Q7: What is your typical production timeline?
A: It depends on the project. Prototypes usually take 7–10 days; mass production typically takes 25–40 days.